Privacy Policy

Last Updated: 14/06/2025

At Complete Web Solutions (Pty) Ltd (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly in compliance with the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of personal information:

Full name, email address, and phone number
Business name and contact details
Website and project information submitted through our forms
Payment and billing details (where applicable)
Technical data such as IP address, browser type, and usage data collected via cookies

2. How We Use Your Information

Your personal information is used to:

Respond to enquiries or quote requests
Provide website design, hosting, or digital marketing services
Send invoices, updates, or service notifications
Improve our website and customer experience
Comply with legal obligations

We will never sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies and similar technologies to:

Improve site functionality and user experience
Analyse website traffic and usage trends
You can manage or disable cookies through your browser settings at any time.

4. Data Storage and Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction.
Your data may be securely stored on servers hosted within South Africa or other trusted jurisdictions.

5. Sharing of Information

We may share information with:

Service providers who assist in delivering our services (e.g. hosting, payment processing)
Legal or regulatory authorities when required by law
All third-party providers are bound by confidentiality and data protection agreements.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at info@completewebsolutions.co.za.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, with the “Last Updated” date reflecting the most recent changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

Complete Web Solutions (Pty) Ltd
📍 [Insert Physical Address]
📧 info@completewebsolutions.co.za
🌐 https://completewebsolutions.co.za